Withdrawal from the Contract (Return of Goods)

We are sorry that the product did not meet your expectations.
With us, you can return the product within up to 100 days from the date of receipt.

Withdrawal Options After receiving your withdrawal request, we will contact you by email and provide the correct return address. The return address may vary depending on the country.

You can notify us of your withdrawal from the contract using one of the following methods:
1. Online Form RECOMMENDED

Fill out the online form directly on our website and submit it electronically.

Withdraw Online
2. PDF Form

Download the form, fill it in, and email it to info@lernitoys.eu. We will then send you the return instructions and correct return address.

Download PDF Form
Email: info@lernitoys.eu
withdrawal-form

Online Withdrawal Form

Fill out the form below. Once we receive your withdrawal request, we will send a confirmation to the email address provided.

First and Last Name *
Email *
Phone Number (optional)
Order Details
Order Number *
Product Name(s) *
Quantity *
Refund Details
IBAN Bank Account Number (optional) If you paid by cash on delivery or if the refund cannot be processed using the original payment method.
Note (optional)
Your data is safe with us

Withdrawal Request Received

Thank you. We have received your withdrawal request and will respond to you at the email address provided. .

Your feedback helps us improve

We would appreciate a brief note explaining why you decided to return the product or what we could improve.

Your feedback will help us improve our products and services in the future.